Like the rest of the world, AI technologies are rapidly becoming widespread in healthcare in Germany. The picture seen at the DEGAM congress (https://eventclass.it/degam2025/online-program/), held from October 1–3, confirms the transformation that has been accelerating in Germany for some time: Artificial intelligence (AI) is now embedded in a range of workflows, from patient communication and billing to ultrasound diagnosis and clinical documentation.
321 MED’s “Online Reception” solution (https://321med.com/de) digitizes and automates existing practices’ processes. It includes modules such as chatbot messaging, a telephone AI assistant, appointment/reminder, e-prescription and referral, forms/anamnesis, and patient portals. The installation is customized to the clinical workflow and provides web-telephone integration.
In Germany, physicians bill the public health insurance company after each patient consultation. Simba n³ – Dr. Clever analyzes data from the physician’s computer for KV/EBM-compliant billing, generating personalized checklists for erroneous records, documentation gaps, and additional billing opportunities. The goal is to both reduce the risk of regress (deduction) and make revenue leaks visible (https://www.nhochdrei.de/branchen-und-bereiche/gesundheitswesen/ambulante-abrechnung-dr-clever/).
The rise of AI in diagnostic imaging has also reached the field. Philips announced the integration of AI-powered measurement and flow capabilities in cardiac echo into its product line. The goal is standardization, speed, and quality (https://www.philips.de/a-w/about/news/archive/standard/news/2024/202408-philips-integriert-ki-in-echokardiographie-technologie.html). Meanwhile, the deepcOS platform promises to integrate more than 60 regulatory-approved AI applications into clinical PACS/RIS with a single installation (https://www.medica.de/de/media-news/erlebniswelten-magazin/digital-health/floy-ki-start-up-verbessert-auswertung-bildgebung).
“AI medical scribe” solutions like Heidi capture the examination from ambient sound and generate notes in SOAP/epicrisis letter formats. This aims to reduce administrative burden and increase physician-patient time (https://www.heidihealth.com/de-de).
While promising concrete gains in the areas of appointment-communication, income security, diagnostic quality, and physician burnout, it is imperative not to compromise on the principles of data protection and clinical responsibility.
